You may find the FAQ (Frequently asked questions) below helpful in answering your own questions or concerns about drums and services in general. Please do not hesitate to contact us any time for further explanations or answers to other questions you may have. We are here to serve you!
Q: What is your return policy?
A: Precision Drum return policy: If you need to return an item, please contact us within 30 days of receipt of item. A 20% restocking fee may apply. S&H cost will not be refunded. Custom items are not returnable. If a product arrives damaged or defective, please contact us right away.
Q: What do you think about the double sided tape method of wrapping drums?
A: The tape method may be easy, but it's not high quality. You might notice that the large drum companies use tape on their student level drums. When wrap is taped, and not adhered completely to the shell, the wrap will dampen the sound of the shell - as if a blanket were wrapped around it. When wrap is glued completely, the wrap essentially becomes part of the shell, and resonates with the shell.
Quote from Modern Drummer Magazine:
“And no, an outer covering shouldn’t affect drum sound, as long as it’s tightly glued all around. However, if there are air pockets or it’s loose in some way, it could deaden the shell”. Modern Drummer Magazine, March 2008, page 168, article on “Drumshells”.
Besides the sound issue, the tape method could allow the wrap to ripple, bubble, not lay flat, or simply crack, especially as the drum wrap ages. See what can happen when wrap is held on only by tape at the seam...
Q: What are bearing edges?
A: Bearing edges are the contours (angle or round) cut at the edges of a drum shell. The bearing edge is where the drum head "bears", or makes contact with the drum shell. The style and quality of the bearing edge has a great effect on the sound of the drum.
Q: What is a Snare Bed?
A: A snare bed is a shallow, gradual relief cut in the bottom bearing edge of a snare drum, at the area where the snare wire straps cross the bearing edge to meet the throwoff and butt end. When tightened, the drum head will follow the snare bed contour, allowing the snare wires to make contact with the head in the center of the shell diameter.
The picture below shows a snare bed on the bottom edge of the drum.
Q: Can you make custom drum coverings?
A: The custom covers that we offer are stripes, and/or shapes cut out and glued on over another wrap finish - such as stars. Check out page 82 of the November 2003 issue of Modern Drummer, which shows one of our snare drums.
Also, we offer custom natural finishes such as stains, wax, oils, shellac, and urethane.
Q: I can't tell the difference between the Rogers finish of 35 years ago and your swatch of Black Diamond Pearl. How is this possible?
A: It's very possible. Even though the currently produced material has a different chemical makeup than that from the 60's, our wrap material comes from the same manufacturer who supplied Rogers, Ludwig, Gretsch, Slingerland, etc.
Q: Can you explain the difference between a sparkle finish and a glitter?
A: The sparkles are made with silver colored plastic "flakes" , and the glass glitters are made with actual glass "flakes". Glass glitters reflect light a bit more brilliantly, but are much more brittle and difficult to work with.